About Us Customer Care

Sunrise Homes Customer Care

At Sunrise Homes, our superior customer service doesn’t stop after you’ve closed on your new home. While under construction, your Sunrise home builder and sales consultant promise to be available to answer your questions/address your concerns to help ensure your complete satisfaction with your new Sunrise home.

Over 65 Years of Homebuilding Excellence

Experience IS the Difference

As a family owned business since 1958, we know the importance of personal relationships. Our goal is to establish long term relationships that lead to referrals and repeat customers for years to come. From the moment you walk in our sales center you’ll feel the difference that one-on-one, personal attention makes. From our experienced sales personnel to our knowledgeable building and customer care professionals, we are here to help you through not only the purchase and building process but for years to come.

Our Commitment

While the closing on your new home means the end of the purchase process, it’s the beginning of a whole new chapter in new home ownership. Our commitment to service is backed by our centralized and full time Customer Care Professionals who utilize award winning processes for managing any service required after the sale. While we pride ourselves on providing a live voice to personally answer questions, our homeowner portal allows owners to access documents associated with their new home such as color selections, land survey information, maintenance and care guides, along with the ability to request and monitor service requests on-line.